Cookie Policy

INFORMATION ABOUT OUR USE OF COOKIES

Last updated on: 29thDecember 2022

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first party cookies. We also use third party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts.

More specifically, we use cookies and other tracking technologies for the following purposes:

  • Assisting you in navigation;
  • Assisting in registration to our events, login, and your ability to provide feedback;
  • Analyzing your use of our products, services or applications;
  • Assisting with our promotional and marketing efforts. (including behavioral advertising)

Below is a detailed list of the cookies we use on our Website. Our Website is scanned with our cookie scanning tool regularly to maintain a list as accurate as possible. We classify cookies in the following categories:

  • Strictly Necessary Cookies
  • Performance Cookies
  • Functional Cookies
  • Targeting Cookies

Cookie List

A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Host Cookies Cookies Used Life Span Purpose
hyperjar.com OptanonAlertBoxClosed First Party 364 days We use this to manage your cookie consent settings
hyperjar.com OptanonConsent First Party 364 days We use this to manage your cookie consent settings
community.hyperjar.com cf_chl_cc_xxxxxxxxxxxxxxxxxxxxx First Party Session We use this as part of our technical infrastructure to run certain JavaScript code
community.hyperjar.com __cf_bm First Party Session We use this to support our technical infrastructure to manage incoming website traffic
community.hyperjar.com __cfruid First Party Session We use this as part of our technical infrastructure deployment to identify trusted traffic
widget-mediator.zopim.com AWSALB Third Party 6 days We use this to manage the traffic load between the various servers we use to host our website
cdn.cookielaw.org OptanonConsent Third Party 364 days We use this to manage your cookie consent settings
cf-assets.hcaptcha.com __cf_bm Third Party Session We use this to support our technical infrastructure to manage incoming website traffic
widget-mediator.zopim.com AWSALBCORS Third Party 6 days We use this to collect anonymous statistics so we can understand how customers use our site and make improvements
hyperjar.zendesk.com __cfruid Third Party Session We use this as part of our technical infrastructure deployment to identify trusted traffic
cdn.cookielaw.org OptanonAlertBoxClosed Third Party 364 days We use this to manage your cookie consent settings

Analytics Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Host Cookies Cookies Used Life Span Purpose
hyperjar.com _gid First Party Session We use this to store and update a unique value for each page visited.
hyperjar.com _ga First Party 729 days We use this to distinguish unique users by assigning a randomly generated number as an identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the site’s analytics reports.
hyperjar.com _gat_UA- First Party Session We use this to limit the amount of data recorded.
hyperjar.com zte2095 First Party Session We use this to enhance the performance and functionality of the website.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages.    If you do not allow these cookies then some or all of these services may not function properly.

Host Cookies Cookies Used Life Span Purpose
community.hyperjar.com _zendesk_shared_session First Party Session We use this to hold session information for sharing across our customer support tool (Zendesk) applications.
hyperjar.com __zlcmid First Party 364 days We use this for our Live chat widget to store the Live Chat ID used to identify a customer device across visits.
community.hyperjar.com _zendesk_session First Party Session We use this to hold session information for our customer support tool (Zendesk)
community.hyperjar.com _help_center_session First Party Session We use this for our customer support tool (Zendesk) to aid in session information when using the community pages.
static.zdassets.com __zlcid Third Party Session We use this to ensure all our customer support toll (Zendesk) features and functionality are added to our site correctly.
hyperjar.com __zlcstore Third Party Session We use this to store the status of the live chat a customer has when contacting the HyperJar Support team

Targeting Cookies

Targeting cookies may be set through our site by our advertising partners. They can be used by these third parties to build a profile of your interests based on the browsing information they collect from you, which includes uniquely identifying your browser and terminal equipment. If you do not allow these cookies you will still see basic advertising on your browser that is generic and not based on your interests

Host Cookies Cookies Used Life Span Purpose
hyperjar.com __utmzzses First Party Session We use this to uniquely identify and track visits for advertising/tracking with Google Analytics
community.hyperjar.com cf_chl_2 First Party Session We use these cookies in conjunction with our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store personal information and are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
youtube.com YSC Third Party Session As part of our website services, we use functionality from YouTube. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.
youtube.com CONSENT Third Party 729 days As part of our website services, we use functionality from YouTube. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.
youtube.com DEVICE_INFO Third Party 179 days As part of our website services, we use functionality from YouTube. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.
youtube-nocookie.com CONSENT Third Party 729 days As part of our website services, we use functionality from YouTube. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites.
youtube-nocookie.com VISITOR_INFO1_LIVE Third Party 179 days As part of our website services, we use functionality from YouTube. This cookie is used by YouTube as a unique identifier to track viewing of videos